Last Updated: December 17, 2025
By accessing or using the services of Excel Access Expert ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
Excel Access Expert provides custom Excel and Access development services, including but not limited to:
Our hourly rates are as follows:
Fixed pricing is available for well-defined projects. Final quotes are provided after consultation and scope review.
For hourly projects, billing occurs weekly. For fixed projects, payment is typically 50% upfront and 50% upon completion. All payments must be made via agreed-upon methods.
Project scope is defined during the initial consultation. Any changes to the scope may result in additional charges, which will be discussed and agreed upon before implementation.
Clients are responsible for:
Upon full payment, clients own the custom solutions developed specifically for them. We retain the right to use general knowledge, methodologies, and techniques gained during the project.
We treat all client information as confidential. We are happy to sign Non-Disclosure Agreements (NDAs) for sensitive projects. All files and data shared with us are handled securely and accessed only by authorized personnel.
We provide a 30-day warranty on all deliverables for defects in workmanship. We will fix any bugs or errors that are our responsibility at no additional charge during this period. Ongoing support is available on an hourly or retainer basis.
Our liability is limited to the amount paid for the specific project. We are not liable for indirect, incidental, or consequential damages, including but not limited to lost profits or data loss.
For fixed projects, refunds are considered on a case-by-case basis. If a project is cancelled before completion, payment for work completed to date is due. Hourly projects are billed for actual time spent.
We aim to respond to all inquiries within one hour during business hours (Monday-Friday, 9 AM - 5 PM MST). Response times may vary for complex inquiries or during high-volume periods.
Either party may terminate a project with written notice. Payment for work completed to date is due upon termination. We reserve the right to terminate services if payment is not received or if there is a breach of these terms.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the new terms.
These Terms of Service are governed by the laws of the State of Utah, United States, without regard to conflict of law principles.
If you have any questions about these Terms of Service, please contact us: