Privacy Policy

Last Updated: December 17, 2025

1. Introduction

Excel Access Expert ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Name and contact information (email, phone number)
  • Company name and job title
  • Project details and requirements
  • Files and documents you upload
  • Any other information you choose to provide

2.2 Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information and operating system

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and provide customer support
  • Send you project estimates and proposals
  • Communicate with you about your projects
  • Send you marketing communications (with your consent)
  • Comply with legal obligations
  • Protect our rights and prevent fraud

4. Data Confidentiality and Security

We take data security seriously. All information you provide is treated as confidential. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

4.1 Secure File Handling

Files and documents you share with us are stored securely and accessed only by authorized personnel working on your project. We use encrypted connections (HTTPS) for all data transmission.

4.2 Non-Disclosure Agreements (NDAs)

We are happy to sign NDAs for sensitive projects. Please mention this requirement when contacting us, and we will provide our standard NDA or review yours.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With service providers who assist us in operating our business (under strict confidentiality agreements)

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability (receive your data in a structured format)

To exercise these rights, please contact us at quote@excelaccessexpert.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: